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Messy operations become systems.

I'm Douglas Benhur Honsi, a Product Leader and AI Product Builder. I find where an operation loses time, money or capacity and build the system that fixes it, like the inspection system I run in production for PTS.

Management dashboard of the inspection systemIllustration of an inspector using the app in the fieldField inspection app
  1. Field
  2. App
  3. Dashboard
PTS in production: dashboard and app with demo data. The field scene is an illustration generated from the app's real layout, to protect the client.

PTS: from field inspection to operational management

Field inspections produced information, photos and evidence that had to be checked, organised and consolidated before management could use any of it.

What was at stake

  • Time spent after the inspection ends
  • Incomplete records, and the rework they create
  • Delay between doing the work and having the result available
  • Little visibility into productivity, quality and recurring defects

What I did

I modelled the operational flow, the business rules and the states an inspection goes through. From that, I built a system with a mobile app, offline operation, structured evidence, review, a management dashboard and production infrastructure.

What the product changes

What the inspector records in the field already feeds the structure of the result, cutting later consolidation and creating a base to measure time, completeness, rework, productivity and cost per inspection.

Where does your operation lose time and capacity?

Enter a few numbers from your current routine and estimate the effort consumed by manual consolidation and rework.

Calculate my baseline

How I classify each claim in this case

Capability implemented what the system actually does today.

Estimated impact what comes from calculation and explicit assumptions.

Result being measured what still depends on a baseline and post-rollout comparison.

What backs this up

Cuponomia: product at scale

1M+ users, rated 4.8 and 4.9 on the stores

As Product Manager at Cuponomia, I worked on evolving a digital product at scale, balancing experience, growth, quality, performance and the long-term cost of each decision.

See the Cuponomia case →
Cuponomia app home screen

PwC, Falconi and BIP: transformation and analysis

A decade in audit and management consulting

My professional grounding started in audit and moved into management consulting and transformation, connecting controls, operational indicators, decisions and financial results.

See the full track record →

My own business: direct accountability

Budget, deadline and P&L with my own money

Running my own business made me directly accountable for budget, margin, suppliers, deadlines, quality, rework and risk.

See the operation I run →
Construction in progress, with exposed structure and slab

What connects this work

Audit taught me to investigate numbers, controls and risk. Consulting, to turn financial goals into operational change. Product, to decide at scale and live with conflicting objectives. Running a business, to answer directly for the consequences of delivery. Today I bring those layers together to build digital products for real operations.

I don't start with technology. I start by understanding where the operation loses value, and what would have to change to capture it.

Douglas Benhur Honsi

Has your operation outgrown its systems?

I can help size where the losses are, frame the opportunity and turn the operation into a digital product people can use and you can measure.

Also open to AI Product Lead roles, in Brazil and abroad.